MSN TV 2 Review
Posted on Jan 24, 06 09:10 AM PDT
I’ve heard about MSN TV years ago and back then I did not really pay attention because I already had a PC. However, we’ve recently had the opportunity to test MSN TV 2, so we went for it. In a nutshell, MSN TV 2 is a paid online service that is accessible via a simple to use box. It is in fact a simple computer that closer to a cable set-top box. The service lets users do things that usually require a computer: web browsing, email, video streaming, and internet radio just to mention a few. How good is it and should you get it?
The Box
The MSN TV 2 box is a small computer that doesn’t run Windows or any mainstream Operating System. The users cannot install applications. Fortunately, it comes with a lot of applications. It is very light (4.45lbs) and doesn’t contain any active cooling (it’s silent). The top of the box has holes from which the heat can escape. It gets a bit warm, but not really hot. On the front, there are a few LED (Light Emitting Diode) that signal if the unit is ON, connected to the internet and if there are new messages, In the back, there are audio/video, USB, Ethernet, Modem and power connectors.
Configuration
Just to let you compare this box with a computer, here’s what’s inside:
CPU: 733Mhz Intel Celeron
Memory: 128MB
System: Windows CE
Browser: IE 6.0
Display
The MSN TV 2 box is meant to be connected to a Standard Definition (SD) TV via an analog signal that can be carried by a composite or S-video cable (just like most VCRs or DVD players). The native resolution is around 640x480 pixels. It will look OK on most CRT TVs but on a large size HDTV, the image won’t look crisp.
Internet Connection
It is possible to connect to the internet via an existing connection, or get one via MSN, for a price, of course. Dial-up is an option, but we strongly recommend to use a broadband connection to get a good user experience.
Setup
Connecting the unit to the display and to the internet was very easy. It pretty much “just worked”. We used an existing wired broadband connection, although we did try to connect using WiFi as well. Unfortunately, our Microsoft WiFi USB Adapter was not compatible with the MSN TV 2 box, which is unfortunate. Only a few wireless adapters will function with this device (Full list).
Web browsing, Email and Instant Messaging
I would argue that these three basic functions are the reason why people would buy it. MSN TV 2 enables users to access all three without the need for a computer. Email and Instant messaging work without any problems. It’s easy and the experience is very similar to the PC versions of Hotmail and MSN Messenger. The web browsing experience will depend on the sites that you visit. Because MSN TV is using a somewhat low resolution, some websites won’t look the way they were intended to. Problems can go from scaled-down images to missing navigation.
Multimedia
Using multimedia files (streaming video, audio) and connecting to a home network is also possible with MSN TV 2. There are a lot of videos available with the MSN TV service and the streaming works quite well. Videos play smoothly. Audio streaming is obviously not a problem and there are many internet radio stations available. The only downside is that you might have to let your TV ON to listen to radio if the sound is coming from the integrated TV speakers (I have the same issue with my Media Center). Watching photos was not a great experience given the low-resolution of the display.
General
We’ve noticed that the system was somewhat slow to respond to commands. Each time the user chooses an action, there is a delay (loading time) that can be quite long. For example, to go from listening internet radio to the home page, it takes about 10 seconds. From the home page to the email box, it takes 5 seconds. That’s using a broadband connection, so it might be slower with dial-up.
Conclusion
MSN TV 2 is very easy to setup and use, and depending of what you’re looking for, this could be what you need. There are many more functions and we encourage you to head to the MSN TV demo page to check them out. Although MSN TV was originally designed for non-computer users, MSN TV 2 is also built to be connected to a home network, altough more expensive devices will handle multimedia files better. The price is relatively low (I’ve seen it go for $100 with rebate) but you will have to pay a monthly subscription ($10 to $22 per month). For someone who wants basic email/IM capabilities without a full-blown computer, this might just be perfect. (If you installed MSN TV 2 for you or someone in your family, drop a comment below to share your experience.)
Your Comments
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Legacy Comments
By m gibson , 08/07/08 5:47 PM (CommentID #769790)
you and me too!!!---i had the old web for years--and like you lightning got it!--i do not like this new webtv2--no trouble hooking up or getting goin--just upgrading all the time--very slow--lost some of my favorites
By m gibson , 08/07/08 5:34 PM (CommentID #769773)
soo glad to learn--as i was about to change to dsl!!!
By Ivan DeBaecke , 27/06/08 8:24 AM (CommentID #749541)
I use a HP Deskjet 5740 which is compatible and works perfect.
Good luck, Ivan
By Richard , 09/05/08 3:09 PM (CommentID #669268)
Have a 6yr old WebTv & now can not use for cable co has removed cable boxe. I now need a webeye remote sensor to operate WebTV. Can anyone tell me how to get one? Phillips Best Buy have been no help!! Part no. is 00A972TAA001 It was supposed to come with the WebTv but was not included. email: faker8@myway.com HELP!!!
By Jim1150@msn.com , 26/04/08 5:26 PM (CommentID #653686)
You can get a web tv box on ebay.Only both web tv and msn tv2 have problems with ebay.If interested I have 2 web tv boxes.
By Anonymous , 18/04/08 7:50 PM (CommentID #639687)
Surf for msn2 tv. you will find a site which is comprehensive.
By AG , 05/04/08 10:00 PM (CommentID #613198)
well today wanted to come back and start to used my webtv system. I already have DSL going in one of my computer. Now I have difficulty try to get it to work, it dials up but no start at all. Then I call Webtv customer service and mention what is going on, then he told me that Webies does not like DSL connection. I was surprice... what a waste of time.... Well If you anyone wants to buy or Exchage my used webtv system let me know send me an email zapotlan98@yahoo.com
By Shirley , 23/02/08 1:42 PM (CommentID #505809)
Would you tell me how to go about getting broadband for MSN TV 2
By john kohler , 18/02/08 8:41 AM (CommentID #494458)
I think the 2 is fine except most of the time it doesn't work on my dialup. My 3 computers, my 965 and 976 all work every time on the same phone line. Oh well back to the closet until I can get broadband.
By JMAN2902@webtv.net jl fierman sr. , 22/09/07 8:51 PM (CommentID #309675)
PURCHASED MSNTV2 UNIT ON EBAY FOR GREAT PRICE-HOOKED UP..WITH SPAM AND POP UP'S TAKING THE JOY OUT OF EXPENSIVE COMPUTERS,THIS IS THE ANSWER.IT DOES THE SAME WITH LESS AGGRAVATION.WILL SOMEONE PLEASE EMAIL ME WITH THE NUMBER OF A COMPATIBLLE HEWLET-PACKARD PRINTER.--I WOULD DEFINITLY RECOMEND EMAIL ME @ jman2902@webtv.net
By JOEL FIERMAN , 22/09/07 8:27 PM (CommentID #309658)
I CAN RELAX ON A RECLINER AND USE MSNTV2, INSTEAD OF PEERING INTO A MONITER WHILE SITTING ON THE END OF A CHAIR.,AND DO THE SAME THINGS.NO ISSUES--SMOOTH HOOK-UP-FRIENDLY SUPPORT-EMAIL,INTERNET,CHAT,PRINT,EVERYTHING EXCEPT SOFTWARE DOWNLOAD,BUT IT COMES WITH ENOUGH ONBOARD.."A GREAT COMFORT,RATHER THAN AN EYESTRAINING PC."*****-BUY ONE
By vernon sinn vernon-sinn@webtv.net , 08/09/07 6:44 PM (CommentID #295485)
i had several classics...then switched to msn2 WHAT A DISASTER!!!!! MY MAIL WAS NOT FOREWARDED..LOST 7 YRS OF VITAL MEDICAL AND TAX DATA.....IT'S BEEN A MONTH- I NEED NEW KIDNEY...I CAN'T FOREWARD LOST MAIL...CUSTOMER SERVICE HAS BEEN CALLED 4-5 TIMES DAILY-----THEY LIE FOR OVER A MONTH THAT THIS WOULD BE RESTORED--IT HAS NOT!!!!!! SHOULD I GET ATTORNEY???? ALSO MY FAV"S CAN'T BE PLAYED AND I AM LOCKED IN MOST REPS LAUGH OR HANG UP NOW SUGGESTIONS??
By Jim , 21/08/07 3:45 AM (CommentID #277171)
MSNTV2
on dial up, locks up all the time cannot watch most videos.Help desk recommend's buy broadband,a added outlay of funds.
Would not recommend buying.
By email me someone Trin_21990@hotmail.com , 07/08/07 9:43 AM (CommentID #265243)
We are a featured chat for msntv and webtv , called Chatuniverse, we need to contact webtv and msntv to give new info for connection and no emails go threw to corp office , anyone have a phone number or valid email for msntv or webtv , email me at Trin_21990@hotmail.com
By Barry , 04/08/07 7:57 PM (CommentID #263114)
spent all day trying to connect with the new box. Called at least 15 times trying to get help. it wont let me finish the registering part. Big disappointment this box is
By a. t. ghazi , 16/05/07 6:40 AM (CommentID #172309)
i had my msntv 2 for 2 years. It will not work good with dail up, but if you want the best out of it, get cable broadband and a mouse that hooks up in the rear. I wont lie to you, everything is great. I had a dell pc with aol, and every time i get online, there is always something poping up, and forceing you to buy all types of protection now and anually. It takes me 29 seconds to get on line with no nothing poping up or checking for virus. Virus free at all times. Yes , you can hook up cameras, printers,etc. If you have a pc, just use it for offline stuff like business, school, all the things you do off line, but to go online without any B.S., msntv 2. I got my rebate in 2 weeks. No problems. If you are online, and something isnt moving, just cut it off from the back, and plug it back in after 5 seconds, you're ready to go. A pc,you be plucken away on every key to get it moving.I assure you , pc's sellers do not want you to know about this cool machine.
By pat , 01/04/07 7:33 PM (CommentID #127508)
Replaced web tv for my mother with MSN tv2. Nothing but problems. Numerous calls and emails. No one can fix the problem. Cannot reply to emails that come in and cannot create new emails.
By art widdows , 31/03/07 12:32 PM (CommentID #126847)
i am frustrated, cannot find 28k narrowband videos. msntv says there are lots, but i can't find any. can anyone help - art722@webtv.net
By keith , 06/01/07 10:18 PM (CommentID #081730)
Bought this for my Mother too, having many many issues hooking up to DSL. Can't seem to sign into MSN TV. Spent several days and hours on the phone with many different customer service reps, some of which seem to want to help.
If anyone knows how to connect, let me know, PLEASE!
By Joseph V. Tipton , 28/11/06 10:49 PM (CommentID #070098)
I was well satisfied wth the WEB TV unit I had. Unfortunately lightning came in on the 'phone line one day and finished it off. I then went to BestBuy for another one, was told that they weren't available anymore, so I bought this MSN TV 2 unit, at about double the price of the WEB TV. Not happy with this MSN TV2, one reason is that I can't use HTML and another is the slowness in getting from one part to another. I miss my WEB TV!
By Penny , 10/10/06 5:07 PM (CommentID #053473)
Does anyone else have the trouble of someone sending you an email and you not receiving it until hours or maybe days later? If at all?
By Steve P. , 05/08/06 5:44 PM (CommentID #036354)
Hooked my Mother up with MSNTV2 and a DSL connection. It is great with broadband. Dial-up was slow and almost not worth the trouble, but with DSL it is great for my Mother
By Jessica , 01/08/06 4:08 PM (CommentID #035964)
Msn tv,.. won't loa any of the good stuff like AIM... I chated with all of my friends and when i had to get msn tv 2 it didn't work.
By Marty , 22/07/06 6:29 AM (CommentID #035029)
Had web tv for six years great,msntv2 take's so long to load wait for four to six minutes to go from one email to next can not fid a way on line to get help,
By sandy , 20/06/06 6:51 PM (CommentID #020575)
Nothing good to say about MSN TV 2! I was lied to and received a refurbished unit! Lie number two, I have been waiting six (6) months for my $100. rebate and have not received it. What a rip off! Sent letters to the better business and attorney general, hope other will do the same. I don't think I am the only one! MSN REBATE RIP OFF!! BEWARE!!!!
By Jeff , 26/01/06 8:51 AM (CommentID #000705)
I set my mother-in-law up as a WebTV user in 1999 and migrated her to MSNTV2 in 2005. The setup has met her needs very well. I'm still trying to convince her to put the MSNTV box on a broadband connection, but I think she's averse to paying for broadband. We did get her a printer for the new box, though, and she enjoys printing out photos that are emailed to her.
I experimented with WebTV when I was doing some research for work, so I became a WebTV user for a couple of years back in '99 and enjoyed the shared web-surfing experience. I dropped out because I lacked the patience to use dialup when the computers in my house had broadband. I have gotten back on the bandwagon with my own unit, now that the current boxes work on broadband. I now find it to be my preferred platform for streaming video and audio (Windows Media format only). The hardware is robust enough to handle streaming media and we use it for watching TV news stories from our hometown and listening to Internet radio stations through the TV.
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