In what is probably going to be a bad bit for PR for Dell, the company has accidentally allowed motherboards infected with malware to ship to customers when dispatching hardware replacements for certain motherboards. It’s currently limited to replacement motherboards for the PowerEdge R310, R410, R510, and T410 models, and caused the W32.Spybot worm to be included in the flash storage. Dell said that all affected motherboards have since been removed from the service supply chain, and current antivirus software with updated signatures should be good enough to flag the malware’s presence. Dell claims that a sequence of human errors led to this issue, and they have since been identified and precautions have been taken to prevent it from happening again.
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