How would you feel if you purchased a $100-plus operating system only to realize that you were overcharged, to the tune of $4,000 thereabouts? Surely you would be hopping mad, and even more so when the software company or electronic merchant gets into a dispute over who should make the refund. Good news for folks who got more than what they bargained for when they purchased the Mac OS X Lion operating system online – folks have reported that Apple has already started to refund those who were affected.
If you were one of the wronged ones, make sure you scan your email inbox constantly, as you might get hold of the email as seen below that informs you on your refund process. To those who can’t be bothered, here’s a direct quote, “We are contacting you with regard to your pay service account, which due to an error was charged multiple times. We have identified and refunded the charges to the payment source. The funds should be available within 3-5 days.”
There was no further word on what caused the error, and whether it has been fixed already. Hopefully nothing like this will crop up in the future, that’d just be a bummed out online purchase experience, don’t you think so?
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