Today LogMeIn, the company behind remote access and remote desktop software apps for PCs, Macs and mobile devices, announced its new partnership with HTC. HTC will employ LogMeIn Rescue – LogMeIn’s flagship software on their upcoming Android devices, giving HTC customer care and support staff the ability to remotely configure, diagnose and troubleshoot a technical issue wherever the customer has a data connection.
Talk about convenient! The next time you have a problem with your HTC phone, all you have to do is grant access to the support staff and they can help you figure out what’s wrong or fix it remotely. You won’t have to deal with trying to describe what’s wrong with your device. Technicians can run remote diagnostics, push common device and network configuration settings and remotely control it to fix your problems.
We should probably expect to see LogMeIn Rescue on HTC’s One devices when they start arriving in the US. Find out more about LogMeIn Rescue.
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