Virgin Mobile USA says sorry, restores service from downtime

Virgin Mobile USA has apologized for the most recent downtime, having restored it after more or less a dozen hours. According to Virgin Mobile USA, those who are still experiencing issues might want to attempt this potential remedial step – by removing the battery and restarting the device. I guess this is always the last resort of any handset, no? If it still does not work, you might want to, in the words of Virgin Mobile USA, visit “your nearest T-Mobile, AT&T, Verizon or Boost Mobile retailer.” Don’t you think that that particular advice is a little bit weird? It is as though Virgin is not interested in keeping their customers, and do not mind shipping them over to their rivals. Ah well, perhaps being “generous” here might win them brownie points among industry watchers in the long run.