Apple’s online store went down for a while yesterday and with the traditional yellow sticky note missing, many had speculated that perhaps the Apple store had undergone a redesign. When the store came back online, everything appeared to be as normal, at least on the surface. It has since been reported that several changes were spotted in the Apple store, one of which concerns the sales chat support services which has been revamped with a more modern appearance. More interestingly, it seems that Apple’s Brazilian online store has been chosen as a test market for an upcoming screen-sharing feature.
Basically what this does is that it allows for the store specialists to share their screens online with potential customers. This would allow them to showcase the product’s features and walk customers through the various functions, all from the comfort of their own home. So if you’re too busy to go to an Apple store to try out a product for yourself, this could be a quick alternative although at the end of the day, we feel that it’s probably a good idea to feel and hold the product in your hands before buying. At the moment according to MacMagazine, this feature is limited to just the iPad 2 but it could be extended to other Apple products in the future.
[Image credit - MacMagazine]
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