It seems that there have been a series of complaints regarding the Microsoft Surface Pro 2 tablet. According to the reports, users are complaining that WiFi speeds on their tablets slow down dramatically whenever Bluetooth is enabled. We can only imagine this is very annoying especially if Bluetooth is a feature that you use quite often.
According to one complaint on the Microsoft official support forum, “I have Bluetooth wireless audio receiver from Logitech which used to work great with my VIAO laptop, but when using it on my new surface the WiFi connection goes really really slow (seems to me it’s not transmitting or receiving anything)!”
Thankfully this is an issue that Microsoft has since acknowledged might exist and are currently looking into it. In a statement Microsoft released to WinBeta, they said, “A limited number of Surface Pro 2 customers may be experiencing interrupted connectivity with Bluetooth peripherals. We are looking into the situation and working on a resolution.”
One suggestion to address this issue is by adjusting the power settings and change the wireless adapter’s settings to maximum performance for both battery and plugged in states. We’re not sure if this is a permanent solution but hopefully for now it will get the job done. Until then we guess we will just have to wait until Microsoft releases an update. So, any of our readers with Surface Pro 2 tablets affected by this?
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- 2014-04-03: Microsoft Surface Pro 2 Purchase Comes With Free Controller, 2 Games
- 2014-04-03: Surface Pro 2 Users Experiencing Slow WiFi When Bluetooth Is Enabled
- 2014-03-24: Surface Pro 2 Tablets Apparently Still Using Older Processors
- 2014-01-20: Surface 2 Tablets Back In Stock On Microsoft Store Website
- 2014-01-19: Microsoft Surface Pro 2 Firmware Update Released Once Again
- 2014-01-02: Microsoft Quietly Upgrades Surface Pro 2 Tablets With Newer Processors