Countless Microsoft users are being frustrated courtesy of a prolonged service outage of Outlook and Office 365. Both of them are the company’s most widely used productivity services particularly in the enterprise sector, so you can image that not a lot of people are pleased at the moment. Word of the outage initially spread on Twitter where many users complained about not being able to access these crucial services.
The Washington Post tried contacting Microsoft to find out about the scale and scope of this outage but the company apparently didn’t return its calls. However Microsoft has acknowledged the issue by responding to users through its official Office 365 Twitter account.
Microsoft said that the outage is due to issues with its Exchange Online service which is primarily used by businesses to power contacts, calendar and the ever important e-mail services. On a help forum page the company said that its engineers are “actively working” on a solution to remediate the impact.
This isn’t really the perfect timing for an outage given that Microsoft has recovered from a widespread service outage of Lync yesterday. Lync is the company’s online communications service, it said that yesterday’s outage was caused due to “network routing infrastructure” issues.
Sentiment on Twitter still shows that users aren’t able to access Office 365 and Outlook services. Hopefully Redmond will take care of it soon and ensure that users face no issues.