Is it a case of outage musical chairs that is being played out at the moment? Time Warner is the latest company to fall victim when it comes to its Internet services offered to those living in the U.S., and it certainly looks as though the East Coast has been affected a whole lot more seriously than anywhere else. Needless to say, Time Warner customers who were less than pleased with the outage and had not so kind words to share over social media showed just how short on patience we are these days, and it is to be expected in such a fast paced world, not to mention how we do expect a certain minimum level of service or uptime with the amount of money we fork out for such services.
Time Warner has also used social media as a platform for them to share updates on the situation as well as respond to complaints using Twitter, touting that the company is doing all that are possible to resolve such issues within the shortest time available.
Apparently, this particular outage seems to stretch from the East to West Coasts of the U.S., where majority of the later reports hail from Los Angeles, to New York, to Charlotte, North Carolina.
We're working to restore services to all areas as quickly as possible; no ETR. Tweets will be delayed while this is addressed.
— TWC Help (@TWC_Help) August 27, 2014