No one likes phones that comes with buggy software, especially not after you’ve spent a couple of hundred to get your hands on one. Well unfortunately it looks like there are some Nexus 6 owners who have bought the phone from AT&T who are currently experiencing software issues. For those hearing about this for the first time, basically the bug is where the phone is turned on and shows a black screen.
It will then fail to connect to service which ultimately leaves the phone useless. It’s a pretty serious bug and not one that customers can sit around and wait for an OTA update, especially since the phone won’t even turn on! Well AT&T has since asked customers to return the phones to them in which they will replace them with working models.
Motorola has also issued a statement to the folks at Re/code confirming that this was indeed an issue and that they had delivered a small batch of Nexus 6 handsets with incorrect software. “The incorrect software prevents the phone from starting up properly. We will provide replacements for consumers whose phones are affected. The problem has been corrected and the phones currently shipping are fine.”
The good news is that it looks like it is only the AT&T models that have been affected by this bug, so if you’re planning on buying the phone from other carriers or directly from Google, you can rest assured that you should not run into these issues yourself.