We’ve all heard the stories of batteries exploding and setting fire to things around them, so it is safe to say that the companies who manufacture battery packs are pretty wary and are usually on the lookout for incidents that could put them in the headlines for the wrong reasons. Now if you have purchased Elgato’s Smart Power battery pack, it seems that the company is looking to recall them.
The company has recently issued a notice informing their users that there is an overheating problem that is affecting the Smart Power 6,000mAh battery pack, so if you’re the owner of that device, you might want to take note of this. Elgato’s notice has been issued through their accompanying app, and if you pop into the iTunes App Store, you will notice that Elgato has also issued a notice under the app’s update notes.
So far it seems that there have been no incidents with the battery, but perhaps Elgato would rather be safe than sorry as overheating could lead to disastrous consequences. The company claims that the affected products are the ones sold between September 2014 and January 2015, although you can check if your model is affected by going to their website.
Interestingly enough it seems that instead of offering replacement hardware which is usually the case, it has been reported that Elgato will be issuing a refund instead. The company has also halted the sale of the Smart Power 6000 lineup of battery packs until the issue has been resolved.
Filed in . Read more about Elgato.