Uber is one of the most widely used ride-hailing services across the globe. Millions of people rely on it every single day to get to where they need to go. However, there has always been an issue with Uber that has irked users. Once a ride has been booked, it’s impossible to change the pickup location. Uber is finally changing that today. It will now allow users to adjust their pickup location even after the ride has been booked.
It’s all too common to request an Uber when you think that you’re at one place but in reality, the actual pickup location is somewhere else, either in the vicinity or on another block altogether. If you realize that late you have to incur a charge if you cancel the ride. Uber is finally addressing this problem.
Riders on iOS in the United States, Canada, and the United Kingdom will now be able to adjust their pickup location if they happened to request a ride from a wrong place. Uber says that it has tested out this feature in several cities and found that this results in fewer cancellations.
This feature will be rolled out to all riders in the aforementioned countries over the coming weeks. To adjust the pickup location, tap edit next to your pickup location once the driver is en route, enter the correct address and tap confirm.
The driver will immediately be notified of the new location and will have their route updated. It remains to be seen when Uber brings this feature to users on Android as well.
Filed in . Read more about Apps and Uber. Source: newsroom.uber