If you’re sick and have an emergency and you’re trying to call for emergency services, sometimes it can be hard to describe what’s going on, especially if you’re feeling delirious, in pain, or incapacitated. However over in the Netherlands, it seems that emergency services will be turning to the use of AI that will hopefully make it easier for responders.

Dubbed “Corti” (which is also the name of the company behind the software), this has actually been trialled since 2016. What the AI does is that it tries to pick up certain words and sounds that might indicate that the person on the other end of the line might be suffering from a cardiac arrest/heart attack, and will then prompt professionals to ask the right type of questions to get a better diagnosis.

According to a report from Fast Company, one incident highlighted the potential of Corti, where the dispatcher had determined that a man who had fallen off a roof had broken his back, and Corti heard faint rattling which suggested that the patient was attempting to breathe despite a stopped heart.

In addition to prompting responders to ask the right questions, Corti will also remind those on the phone to ask for the phone and address of the person, which can help to make sure that the ambulance will arrive at the right place instead of wasting time trying to find it.

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