It hasn’t been long since Dara Khosrowshahi took the top job over at Uber. The CEO has now penned an open letter, apologizing for the “mistakes we’ve made,” following the events of last Friday. London’s transport regulator TfL announced on Friday that it will not renew Uber’s license to operate in the UK’s capital as it finds that the company is not “fit and proper” to operate.


Khosrowshahi calls for change in the letter, adding that it’s his intention for Uber to “run our business with humility, integrity and passion.” He also thanked Uber users for the support over the last few days.

That’s probably an indirect reference to an online petition started by Uber that’s calling on TfL to reverse its decision. The petition has gained more than 750,000 signatures though it’s unclear how many of them are from Uber users based in London.

“We will appeal the decision on behalf of millions of Londoners, but we do so with the knowledge that we must also change. As Uber’s new CEO it’s my job to help Uber write its next chapter,” he writes.

Uber has previously said that there are more than 3.5 million Uber users in London and more than 40,000 drivers catering to growing demand. It intends to appeal TfL’s decision to revoke its license.

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