10/26/2011, It looks like RIM is facing some trouble thanks to a number of BlackBerry users who have filed a class-action lawsuit against the company after its unexpected outage a couple of weeks ago – despite the company completely restoring its BlackBerry services, its public apology and promises of over $100 worth of premium apps to its customers. The Consumer Law Group filed the lawsuit in the Quebec Superior Court “on […]
10/19/2011, Earlier this week, RIM announced that it will be offering over $100 worth of free apps to its BlackBerry customers for last week’s global service outage? Well, RIM has just put the first premium app up for grabs. From developers iSpeech; DriveSafe.ly Pro is an app that attempts to make it safer to use your BlackBerry phone while driving at the same time. Granted it’s not the right thing to […]
10/17/2011, While businesses and people had problems communicating and doing work over the past week due to the BlackBerry outage, at least there was something good to come out of it. According to reports from Abu Dhabi and Dubai, the three-day disruption in BlackBerry services helped to save lives – by making the roads safer.
10/13/2011, After being down for the past few days, it looks like RIM has finally repaired its BlackBerry services. The company announced in a conference call earlier this morning that all BlackBerry services have been restored globally. RIM will now be closely monitoring and placing safeguards on its networks and servers to make sure that such events never occur again. RIM is also considering how it will be reimbursing carriers and […]
10/13/2011, The ongoing BlackBerry outage seems to be the main topic of interest over the past few days (just in time for the release of the iPhone 4S?) and a lot of people are unhappy. RIM is clearly aware of the fact and is doing all it can to solve the problem as soon as possible, but in the meantime all we can do is sit and wait. RIM’s founder and […]
10/13/2011, While we know that RIM is working hard on fixing the recent BlackBerry outage, and a lot of folks are experiencing problems updating to iOS 5, Microsoft has decided to capitalize on the service’s downtime by drawing frustrated consumers to its side.
10/13/2011, For those of you affected by the BlackBerry outage that’s been going on this week, RIM’s Chief Information Officier has sent out an email updating its customers on what’s been going on with the service, and what they’re doing to fix it. BBM services seem to be back online in most places, though there’s still a backlog of emails and messages that have yet to be delivered, but overall it […]
10/12/2011, Day three into the BlackBerry outage that has seen the ‘digital contagion’ spread across the pond, we have word from Research in Motion (RIM) that BlackBerry services are being restored worldwide – that means all affected regions such as countries in South America, the Middle East, Europe and Africa. Wednesday 12th October – 23:30 (GMT-5) In Europe, Middle East, India and Africa, we are seeing a significant increase in service […]
10/11/2011, Research in Motion (RIM) has just announced that it managed to restore its range of BlackBerry services in Europe, the Middle East and Africa. The amount of time between the first outage until a full restoration of service? 20 hours – which is a walk in the park for Sony PS3 owners who suffered far longer when their PlayStation Network was hacked. In RIM’s statement issued at 0550 GMT, “Yesterday, […]
03/03/2010, Looks like Verizon Wireless is the latest mobile carrier to suffer from an outage – this time with their slew of BlackBerry devices, and it is a rather huge issue since this outage is of seemingly nationwide proportions, although there are still folks in various pockets of civilization Stateside that can still retrieve and send their email over BlackBerry. Verizon does not know when the situation will be corrected, so […]
12/18/2009, Remember the nationwide BIS outage that we reported on yesterday? RIM has come up to assure BlackBerry users that they managed to resolve email issues having investigated the source of the problem. From yesterday’s release :- “RIM has isolated and resolved the issue that was impacting some BlackBerry customers earlier this morning. Some customers may still experience delays as email queues are processed. RIM is continuing to investigate the cause […]
12/17/2009, Hmmm, it seems as though BIS email is down and out for majority of carriers across the US and in selected parts of Canada. While nobody is able to receive email, one can still make use of browser, BlackBerry Messenger, voice and SMS services. No exact word on when things started to go awry, and neither is there information on when things will be restored to normal. If you’re a […]