magicJack for free phone calls

Yes, I do have the same problem. When calling using a calling card, the number is always busy busy, so I have to use my cell phone & use my munutes instead.

I ordered my majicjack a few weeks ago and it worked perfect. Now all of a sudden it stopped working. When people call, I cant even hear them. I'm ready to ship it back. I had the same problem to with trying to get a live person. It says click on here, then it just gives you a whole bunch of things to do. This is the only phone I have right now. So I think I might be stuck with this piece of junk. Did you ever have this problem when someone calls you, and you cant hear them?

I have not even ordered one yet. I have a few questions and cant even reach a live person from Magic Jack. If I can't reach them before I buy it what will happen afterwards

I have Vista and have not been able to get mine registered. I have contacted tech "chat" 4 times and still don't have a resolution. Have you been able to register yet.

thanks,

Please let me know where can i buy these. Just give me the link of any online stores.

Hooked up. dial tone, but no registration page comes up. Customer support are idiots. Returning mine

this magic junk is a waste of time.... it worked GREAT the first month.... and long behold tech issues... they say click here for a live person... well where the hell are they... i've upgraded the system more than beyonce could upgrade jay-z... and i still get this broken record sound.. people wont even call me on this line because of the aggrivation. 20 bucks a year is still 2 much to pay for this junk... you give me quality i dont mind paying a regular phone bill. as long as i can talk crystal clear. they said it is compatiable with all programs/software... well then y mine is junk i dunno... DONT BUY MAGIC JACK

i have not recive my order jet.because UPS person deliverd at wrong address

That number doesn't work . Anyone knows how to get a hold of magic Jack

I was thinking about getting one. Do i need to buy one for each phone in the house

What ads are you talking about? I have no ads popping up on my desktop. The only ads that come up are the ones that are within the MagicJack Console. If this is the only 'advertising' I have to deal with, I can live with it.

really at 20 bucks a year, I hardly call that being "stupid". Actually the high cost of many years for conventional land-line use, I consider Magic Jack technology to be a nice break, especially for my pocketbook... keep up the great work, magic jack, you have my vote !!

hEY SHAWN,
All you need to do is goto the website and look for the place to talk to a live person and you will get the help from a live operator. It will be like you are talking through instant messenger. Alright? I hope this helps!

Doyle

They will bill you the same day,,try talking with someone,

yes i have verizon dsl and it works great only thing is some people here me great and some people cant hear me sound to low it could ne my phone but other wise i have no problems work right a way for me some times when i get a phon e call in i have to tell the caller to call back because there is a lot of feed back in the phone static but then when they call back it ok other times you have to dial the area code before making phone call evenig its local and then it works fine. But i dont thing that i want this unit as my regular house phone because again lots of time people cant hear you talking on it it qulity not to good.

yes i have verizon dsl and it works great only thing is some people here me great and some people cant hear me sound to low it could ne my phone but other wise i have no problems work right a way for me some times when i get a phon e call in i have to tell the caller to call back because there is a lot of feed back in the phone static but then when they call back it ok other times you have to dial the area code before making phone call evenig its local and then it works fine. But i dont thing that i want this unit as my regular house phone because again lots of time people cant hear you talking on it it qulity not to good.

I PURCHASED 2 UNITS AND THEY CHARGED MY CARD INMEDIATELY NOT AS PROMISED.

I bought two, and they're AWESOME!!! I have some pointers though.... DO NOT try to use your sound device and microphone through your computer, it most likely CANNOT modulate well enough, you NEED a real phone plugged in, for flawless operation. If you're having problems and haven't tried this yet, do it! It does take a few days once installed to take incoming calls, but outbound is immediate. I got two, and haven't had a problem other than waiting for them to activate all the way. They work perfectly and sound great(through a real phone). If you can't get it to work at first, you'll see a link on the program to get the "Update", install it. If you haven't received yours in the mail yet, be patient, once it gets there, it will have been worth it! As for calling overseas, once installed you can click the link to the site, and sign up for .02c a minute long distance outside US/Canada. If you use a real phone through it and you have a decent internet connections( I recommend 4mb or faster!!) you can save Thousands on phone service with these babies, LOOK OUT Phone Companies!!!!

Anyone figured out how to hook up extension phones to MJ?

ok you workers of other phone companies, now hear this: you better get a wet towel because magicJack is about to pass you. magicJack is leaving a huge cloud of dust behind it. You will breathe it.

magicJack is for real, and will not look back.

Wow! I am in the midst of history in the making - TELCOM REVOLUTION II has begun - and magicJack is the clear winner!

Bob Barber

I'm having the same problem. I asked for the 3 day and am going on almost 2 week and NO majicJack. Is this a scam or what?
Help! Help!

I purchased 2 MJ a few weeks ago..both work great ! I love no long distance charges and all the features of MJ. I will be ordering several more for friends and family off in the states.

They charged my card before the 30 days and there is no number to call them.

ow do i call china it doesnt seem to work for me

I had the problem of not recieving incomming calls. I had to change my magicjack number. I live in Minnesota but now have a California number. Now I recieve all calls but it seems like there's a "short" in the wireing. It keeps clicking in and out like there's a bad connection.

You know what it's just stupid to discriminate the people behind magicJack cuz U dim's have a bad experience using der product. I have a magicJack I admit got few problems with it. Just do some research on the net and eventauly yu'l find ur answers.

Do anybody know the phone number of the customer service for the magicjack. I call them on the phone that they show on the TV it was a Machine talking to me. I want to know ASAP because I order magicjack on the phone and pay them for fast S&H and I still not receive my order yet.
Please.......if anybody know the customer services phone number i really appreciated. Thank

mine worked 1 day and now doesnt ring and i have talked to tech support till my fingers are sore and everything they say doesnt work i even bought usb powered hub but that didnt work either. any ideas?

Amen- No problems here either.. I've bought two already. I hooked mine up to my vista (with the service pack)No problems.. The second one I sent with my daughter who is moving the the UK. she took hers over. Hooked it right up.And she calls home to anyone she wants. Calls are crystal clear.Voicemail options work fine and I am getting rid of my home phone because it's such a great product. Not only am I getting rid of the home phone... I am buying 10 more of them and passing them out to people as gifts.The phone my daughter used over in England was an analog phone. They bought an adaptor for the actual phone and it works perfectly. I pay $70.00 bucks a month for my phone and was buying $20.00 phone cards a month. I'm saving myself $1080.00 a year just for those two services.Thats not including the long distance changes I was getting charged ontop of it.All i can suggest is people let the software install and when it is done. THEN plug the telephone into the majicjack. I love it. It's a god send to me and my wallet.......

Arg! i use it and will order mine online for $39.99 and pay about $3.00 S&H and it's cheaper than what your offering.

I use my normal land line with majicjack. I havent had one problem with it what so ever. My daughter took the 2nd majicjack to europe with her and again hooked an old analog phone up and it worked great.I even have vista.I love it. I am buying some for family as gifts... Did you use the optimize feature on the majicjack? If not try it :)

Got to the billing screen, paused and decided to read some reviews first. Thank god I did! Thanks for the reports guys & girls! Long live smart people! Peace!

these people are headed for a class action lawsuit what a scam they double and triple bill and wont return funds BEWARE BEWARE

I need to send this magicjack how do i do this

Works great. Calls are clear. I don't have an area code yet. If you have this device and you don't like it give it to the nearest teenager and they will certainly enjoy it. So far so good.

The MJ has generally worked great for me in the one month I've had it. However, I can only make calls with the 'softpad' on the PC. The actual phone unit cannot make calls. Tech Support doesn't have the answer. Can anyone else out there make calls with the actual phone unit? I've tried corded, cordless, and GE (as tech support told me GE was the 'most compatible' brand). Thanks. Email me at opieandy at yahoo.com.

That number says "The mobil number you are calling is no longer in service." Any other numbers?

I as well as you have the same issue. I ordered 1, they charged me for 2. I was told 30 day before they hit the pay button and wam same day charges. I think bad bizz all the way around!!

i wouldn't refer to the people that calculatively rip people off "dumb rednecks"...they don't appear to be too dumb..and most rednecks could care less...there's 90x more shady people in the city...sorry

some calls cannot connect to the mj. they come up as busy signals. Does anybody else have this problem?

New magicjak won't allow calls with actiontec firewall on, or port forwarding 5060-5070, or DMZ on. Router firewall has to be off. Anybody know how to fix it?

I found phone numbers for customer support but unable to reach anyone. Look listing for Magic Jack LP on BBB.org; Dan Borislow on 411.com and Ymax Communication on Sunbiz.org

My comment I posted last night is not here

well... looks like the jury might still be out on MB... will look elsewhere for a fix... these blogs are great... I really appreciate the time everyone has spent to warn us consumers on this bogus deal.... thanks, s

would you mind posting that phone number for customer support... it sounds like more than a few people would be interested in chatting with those fine folks...

I have been using my mj for a while. I am a web designer and while I am online I listen to xm radio. I have 3 computers using the same cavalier dsl connection and my magicjack works fine. have a 2nd on the way now. when you first get mj it says it takes about 2 hours for it to activate, mine took about hour and 15 min. no I dont have a local number either. my town- shows pending on the site Norfolk VA but I knew that before purchase, also if you read on the site it says you ARE allowed to have 1 free change of number. (that means, when local numbers for your area are available you can change it for free.) after initial install I was getting dial tone but couldn't dial out and incomming calls would not work either. but that was due to it was not fully activated. I also had to run the magic fix and then reboot and it has been 100% since. I also use it at work with my laptop (xp) using a wifi signal. it even worked using free wifi signal in downtown Hampton VA. I too think the negative comments are from competition to the device. It also works perfect using my samsung bluetooth headset and if I load xm from the browser that open through magic jack I can listen to music through the bluetooth headset.

If you did not do your research before buying a new product (NEWS FLASH) shame on you. yes high speed internet is required it is repeatedly mentioned on the site. (NEWS FLASH) ITS V.O.I.P high speed internet is required.

for all you people who have the magicjack and claim you hate it and want to get rid of it please send them to me. email me for contact details

email. rkadris@helpfulfriends.net

I am having the same problem. I don't think the people on customer service chat are from the US. They charged my card three times so far. Racking up $100 in bank charges.

In response to - 'By Fred , 21/04/08 6:21 PM (CommentID #645243)'

What is the source of your information? I want sites, blogs, media references, telephone numbers, names, etc.

How can you say such things in plain view of a magicJack(TM) Reseller?

Who do you work for?

im having the same promblems theres something wrong and fishy about this whole thing im really worried

I have two MJ's and neither are in use. There is a problem with the one that's in Vancouver, BC, because there is some problem with using the laptop. That one works fine on my desktop in Palm Springs.
A 2nd MJ I have isn't in use because I keep trying to find out if there's a chance for an area code 760 in the Palm Springs, CA area. So far haven't been able to contact anyone so haven't gotten a number yet and it's been over a month. Can you help me?

Magicjack is great... if you don't mind spyware, and them using your call's to modify their marketing and sale of your personal information to marketers. Did you know the first thing that happens when you install the device is that Magicjack replaces your system.dll with a new one? Don't worry; it probably makes your computer work better! Also you get to see all kinds of advertisements... the Prodigy model all over again. Welcome back to 1992. So you purchase the hardware, and a license to use it, and then they say they have to advertise to you to support the product? Oh and if you decide you want to fight them about your information being released, you have also signed away your ability to fight them and all arbitration takes place in South Florida, so at least you can enjoy the sun while you get reamed.

I can not get into the site that will let be register & get a phone number. My phone gets a dial tone but I haven't been able to register. Any ideas?

e-mail address: dnckriner@yahoo.com

If you are looking into MJ .. stop and go elsewhere. Is cheap, installs easily, incoming reception is good ... but people can't hear me and the support is absolutely, incredibly BAD. Actually it is non-existent. If any one can help with audio issues, please let me know. If anyone has a support line that accurate, please let me know. Forum has been discontinued (there is a message) and apparently Live-Talk (tech support) has been as well.

I was really hoping this was going to be a hit ... but it truly seems to be closer to a scam.

Anybody know if mj will be adding more area codes in the near future?

please try to switch on headset mode then try placing a call.

That is a carrier issue trying to block magicJack numbrs.

Well the device does work if you have a fast intrnet connection, If youhave the basic three in one package that most ISP provide then you will experience really lousy audio connection,

Also if you are running Windows vista SP1 and install magicjack, It might not work, the only way to work around this is to install windows vista without a service pack, then install magicjack, once install you could could upgrade to sp1 and your magicjack will work, For futher support or more info, feel free to drop my new forum for magicjack unofficial support center at www.magicjacksupport.tk and will gladlyhelp you out or answer any question ya will like.

take care and stay bless
mike

I am afraid this is one of those internet rip-offs. Still does not work correctly it seems and incoming calls still does not work. Stop payment has been ordered. Remember the old saying "If it sounds to good to be true then most likely it isn't ". I don't think Ma Bell or any other phone company has anything to worry about.

Does anyone know the type of service magicJack shows up as in the Windows Phone and Modems control panel?

Hi my fellow mj Resellers, this is Bob from pevoosow.com.

I was in Tech Chat and chatted with Marivic.

Here’s a fix for your customers that have a magicJack and can’t receive calls from non-mj phones:

Marivic: 1Please unplug your magicJack. Now go to “Start” in Windows and click on “run”. In there type regedit and press enter.

Marivic: 2Now click on + sign next to HKEY_LOCAL MACHINE.

Marivic: 3Click on + sign next to SYSTEM

Marivic: 4Click on + sign next to CurrentControlSet

Marivic: 5Click on + sign next to Enum

Marivic: 6Now find folder called USB. Right click on that and click on “Permissions”. In permissions click on the check mark called “Allow” to the right of “Full Control”.

Marivic: 7Click Ok.

Marivic: 8Now click on + sign next to USB and then find the two folders called “Vid1307″, right click on one at a time and select delete.

Marivic: 9Now click on - Sign next to USB.

Marivic: 10Right click on Folder called USBSTOR and allow permissions.

Marivic: 11Now click on + sign next to USBSTOR.

Marivic: 12Find the folders called “CdRom&Ven_YMAX&Prod_MagicJack&Rev” and “Disk&Ven_YMAX&Prod_MagicJack&Rev”

Marivic: 13Right click on those one at a time and delete them.

Marivic: 14Now exit Regedit and then plug your magicJack in.

Marivic: You can tell your customers to do the steps.

I hope this helps your customers with the same problem.

Personally, I don’t recommend customers to use regedit, but this is what mj recommends. Oh, well. I wish your customers good luck.

Bob

I have been using magicJack(TM) now since February 6, 2008. I am now a Reseller. I make all of my long distance calls with the magicJack.

As soon as I get the 72 units I ordered, they will be sold within a week!

25 of them are already pre-sold @ $50 each.

10 of them are going to Albany, NY. They will be sold in to days @ $50 each too!

So the other 37 will be sold right here in Newburgh, NY. I already have 15 of them promised to people who will buy them the first day I receive them.

WOW, magicJack, keep up the good work!

Bob

Every thing bad that I have read about magicJack apears to be made by people who have nothing better in life to do but to complain. I have had MJ for over a month now. It works fine on my Vista laptop and my XP desktops. The only problem that I have found is that if I am running to many applications, especially ones that use the net, causes MJ to stutter. I can fax from and to it. It installed easily. I tried it on dial up. It works but it stutters, which proved a point to me, a high speed connection without a bunch of apps using up the bandwidth is an optimal setting. Don't beleave the bad reviews.

not only are the support guys idiots, but they don't pay attention to what you type on the chat. I told them that i tried the MagicJack in all USB ports. No sooner did I type that ... he asked me to try it in another port. I suspect they are handling multiple people at a time.

I also have a problem w/busy signals when the unit is down. When it's up, call quality is excellent, but their support is abyssmal.

Boy do you people get what u pay for /// trying to save a dollar instead of using the old reliable regulated phone service is just STUPID/// but hey if throwing away your money is that easy just send it to me I can certainly find some thing better to do with it........

I had that problem tech support couldnt help me and then I realized that I had hit the mute button on my keyboard, I hit it again to unmute and it works great now! I don't know why I could make outgoing calls with it muted and not receive incoming calls crazy!

DOES MAGICJACK WORK WITH VERIZON DSL(SLOW SPEED) AND VERIZON SECURITY PACKAGE? APPRECIATE ANY INPUT**

I can't get incommimg calls. When I call the number I get a busy signal. I've been chatting with these idiots for two days with negative results. I guess I'm the idiot for chating with them. Well at least I can make outgoing calls. That's not bad for 20 bucks a year.

can i have information in spanish?

MJ sucks!!! But i guess you get what you pay for right? I woulnt recommend it to anyone else it's just a waste of money. That i want back. because i only talked to 1 person since i got it. And we couldn't even have a real conversation, due to the fact that we couldn't understand each other. I want my money back.

When you call my magic jack phone number from a land line you get a message that says your call cannot be completed please check the number and try again. when you call my magic number from a cell phone or a digital phone service it goes through and rings, can anybody help me with this?

I have had magic jack for about 5 days now. there were a few issues with hooking it up, but now it does work except i cant recieve calls from a verizon customer, i can get calls from a cell phone or a digital service provider like vonage or roadrunner digital phone.. why just verizon does anybody know?

I'm having the same problem. I can't receive any incoming calls. When calling you either get a busy signal or a recording comes on that says that the number is a non-working one. I've contacted the Tech Chat probably seven time but to no avail. There was only one guy there who seemed like he knew what he was talking about. He asked me if I was running a firewall or antivirus (and I am). He told me to turn them off and reload but that still hasn't helped. I've tried to ask them to switch me to a 'working' number but again- no assistance. Does anyone have input on this?

MJ is over hyped not ready for "Prime Time"
Tech Chat is useless waist of time, your better off searching the internet, you might find answers to installation problems.
My MJ only works about 20% of the time.

Don't waist your money on MJ!

MJ is over hyped not ready for "Prime Time"
Tech Chat is useless waist of time, your better off searching the internet, you might find answers to installation problems.
My MJ only works about 20% of the time.

Don't waist your money on MJ!

It works O.K. but...you get what you pay for!

The probem with my MJ is the call forwarding that I ca not get it to work.Chat with MJ fix and follow what tey said but to no avail. Anyone got this kind of problem ? I would appreciate the help.Thanks.

I cannot get mine to log in to make a call. no help from there online customer service. no phone # to talk to anybody about this. I recommend not to get this piece of junk. There custumer service is by far the worst in the nation. A total scam.

Wrong number, Dude!!! That wasn't the correct number and beside, Magic is Bull...........

Send the troops in Iraq the New ACN video phone. They can see who their talking to. High speed internet is all that's needed. Now check out my website to learn more nellycorey.acnrep.com Thanks and God Bless

I have had my magicjack for 2 days. the only thing wrong is that on incomming calls, my phone doesn't ring, so unless I am sitting at the computer and see an incoming call I dont know that I have one.

Nothing regarding this on their webpage and cannot get into the tech chat . . . anyone else experiencing this?

what is the telephone no# for tech support for magicjack, i want to call them about the incoming calls... when i tried calling using my regular cellphone, it will ring then when i pickup i don't hear anything.. it's like, it's disconnected. but my cellphone says. connected.. werd.. but if you guys know the tech support no# let me know.. thanks "henryenr at hotmail.com"

I just received my MagicJack today, and it won't work for me with Vista. I have tried to get help, but it won't even click in. I see they are selling these at the rate of 1 every 3 seconds, so that sounds like that is the problem. I'm sending my three back. I'll buy later when they "get it together."

to all those whom have had problems, thanks for posting you save me a lot of trouble. I will write the company saying no thanks now.

One thing the adds express is that you will have to have highspeed internet. When I got mine I had not paid attention to this important item either. I gave my unit to a friend with high speed. Works great for outgoing calls. Still having dificulity with incoming calls. Yes, it does not work with dialup.Also I was not able to get a local tel. number.

Please contact the magicjack folks, I have found them to be VERY helpful and work out any problem.Did you use the help line they provide?

I highly doubt what you all are saying. I've been using magicJack for a long time. It serves me good, as well as my relatives and my neighbors. There may be some technical problems, though, but their tech support agents take good care of it. There was one time when I chatted with one of them, and within 40 minutes I felt like I was chatting with a professional IT master and all the issues with my magicJack were resolved. Is that what you call DUMB? I don't usually defend people but I think it is you people who are dumb. I was able to anjoy every feature that their site has promised, with no flaw. I think you guys are from Verizon, Skype, or what else providers being overtaken by magicJack, because as you see magicJack is rapidly overwhelming your telephone providers. Now, if you people are dumb and not smart enough to be a magicJack subscriber, please don't discriminate those people from magicJack because you are just making it obvious for people to figure out that you people are just jealous about the magicJack's idea. Again, please don't call people words such as DUMB which clearly represents yourselves.

THERE IS NO FREE TRIAL WITH MAGICJAK THEY CHARGED MY ACCOUNT ON DAY ONE, ONE I SAY. NOW I HAVE 300 IN FEES CAUSE MY CHECK WAS NOT IN THERE, NOW IM STUCK? NO NO. IM CALLING THE LAWYER.

i have tow magicjack can register both with the same email address?

Hey, I have the exact same problem as I can't register it and chatting with tech is useless. If you figure this out please pass it on to me. dan@miller-email.us thanks Dan

For all you guys that want to use the magic jack over dial up. I'm sorry but thats your problem. For the magic jack to run correctly you need broadband, or atleast dsl.

Yeah buddy ..its for B-R-O-A-D-B-A-N-D (thats how its works in dial-up). 2008 not 1998.

I just recieved my magic jack yesterday and couldn't wait to plug it in, unfortunately when I did, the first thing I got was an annoying constant beep. I went to the website and downloaded their fix it program, downloaded it and after that I did get a dial tone but when I tried calling people, instead of having a clear conversation, they opposing persons were constantly breaking up. Instead of Hello...it was h-h-e-e-l-l-l-l-o-o. I've tried going to magicjack's website to geta live rep for an audio correction, but when I tried clicking on the links, no pop up help menus, would pop up. I have dial up, I'm wondering if this could be part of my issue. Does anyone have the actual customer service support phone number with a live agent? The 561-215-1407 number I found online, doesn't work. Thanks for any info you can give. Jen

I still have not been able to register my magicjack, and tried several times to get in touch with the online chat line service and have had no luck whatsoever. I havent even recieved a phone number or a connection as of yet.

Please help I know this device should work but my Norton Is not allowing the entire software package to install,any ideas Thanks Don

What a disappointment. I have had the MagicJack for about 3 months and it still won't work correctly. I want to return it or get help fixing it can't get any help. If you have Vista I would especially advise you not to buy it.

Price is what you pay, value is what you get. No Value. It's a shiny piece of plastic with a nice blue light. Perhaps I can use it as a night light since no one at the company responds to my request for help and had the audacity to tell me they didn't have time to help me because they had over 220 people on the online chat trying to get help and to wait my turn. I waited over 3 hours to get help and when they finally got to me they just gave me the basic URL back to their main website to use MagicFix. I pride myself on my ability to troubleshoot and used every online tool they had and read every piece of advice I could find to resurrect my MagicJack and to no avail. If anyone wants to buy a magicjack night light, please let me know.

The MagicJack Customer Service Phone Number is:

561-215-1407