Christmas came early for quite a few people in the UK who had ordered a £19.99 of PlayStation Vita game Tearaway from online retailer Zavvi. The retailer mistakenly shipping the Tearaway plus PlayStation Vita bundle to a few customers who effectively ended up with a free handheld gaming console. When a retailer messes up in such a way, in which customers aren’t responsible at all, one might expect that the retailer will honor the mishap and bite the bullet. Zavvi seems to have an entirely different idea, after notifying users that it had mistakenly sent the units and asking for them to be returned, it sent a “final notice’ threatening legal action against customers who didn’t send their units back.
Zavvi’s notice gave customers until 5 p.m. UK time today to contact them and arrange for the mistakenly shipped units to be picked up. Those who fail to do so are told that the reserves “the right to enforce any and/pr all legal remedies available to us.” What Consumer, a consumer advice website, says that as per the Distance Selling Regulations, those who have received unsolicited goods “are entitled to treat them as an unconditional gift,” and are free to do with them as they choose. What do you think, should the retailer just accept the loss and not threaten customers with legal action? After all, the customers weren’t involved in the PS Vita units being mistakenly shipped from its warehouse. [Image via Eurogamer]
Recently Amazon CEO announced a rather ambitious project that the company has been working on for quite some time. It is called Amazon Prime Air, the aim is to deliver packages of up to five pounds within 30 minutes, to do that, the company plans on using drones. When the project was announced, the company released a video of a drone making a delivery, it was promo that offered a glimpse of what Amazon plans to achieve. However due to FAA regulations, Amazon couldn’t even shoot the video in the U.S. Both the company and the FAA have confirmed to the Washington Post that the Seattle based outfit had to shoot the video outside the United States.
Despite confirming that the video was shot at an international location, it hasn’t been revealed exactly which country Amazon opted for. While rules and regulations regarding commercial and public use of drones are much relaxed in other countries such as Canada, FAA isn’t due to issue its regulations on the matter until 2015. An exception exists for hobbyists who can receive a special certificate from the FAA. Full commercial drones aren’t likely to receive the agency’s blessing until after 2015. So even if its an American company that’s putting in a lot of time, money and resources into a commercial drone delivery project, the absence of a regulatory framework is bound to create a few hurdles for it.