A few weeks back it was discovered that Samsung’s latest flagship phablet, the Galaxy Note 3, could be region locked. This meant trouble for those who travel frequently or those who rely on the grey market for their latest smartphone/phablet fix. Samsung later clarified that region locking only applied to first time activations of the device only. Still, the region locking debacle created a lot of confusion for customers. Samsung has finally acknowledged the confusion caused by this move, it says that it didn’t expect “this degree of uncertainty,” and that “pleasant and smooth user experience” for its customers is the company’s top priority.
However, this doesn’t mean that Samsung is going to stop region locking in the future. The company has made it clear that region locking is here to stay, even in the existing products. But Samsung says that it is intensively examining how it can simplify and optimize the process more for customers. Samsung says that it has taken customer feedback and analyzed many questions that were put forward. Perhaps the company might even shore up the region lock’s defenses. Soon after it came to light, a procedure to bypass region lock on Galaxy Note 3 was already developed and released to the public.