Uh-oh, some bad news for AT&T customers. It seems that the carrier has recently experienced a data breach of sorts and before you panic and think that it could be the work of hackers, it turns out that it was due to one of AT&T’s employees who had improperly accessed account information for a limited number of customers.
AT&T has worked swiftly to address the problem and in a statement that they had sent to the Vermont Attorney General’s website, the carrier has apologized for the snafu. As written by AT&T’s Michael Chiaramonte, “On behalf of AT&T, please accept my sincere apology for this incident. Simply put, this is not the way we conduct business and, as a result, this individual no longer works for AT&T.”
The carrier has also released a statement to the folks at Re/code explaining the situation. “We take our customers’ privacy very seriously and value the trust they have in us. Unfortunately we recently learned that one of our employees did not follow our strict privacy rules and inappropriately obtained personal information for a limited number of customers.”
The good news is that this does not seem to be a very big issue as only around 1,600 customers were affected by this, according to Re/code’s Ina Fried. However for those who have been affected, AT&T has offered them a year of credit monitoring for free and will be reversing unauthorized charges that they might have incurred in the process of the breach.
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