The PlayStation 4 released just this past weekend in the U.S.and Canada with Sony announcing the console has surpassed one million sales in just the first 24 hours of it being available. There’s no question Sony sold a lot of PlayStation 4 consoles so far, but at the same time, a number of customers continue to report the “blue light of death” has put a halt on them being able to use their system. Sony promised to investigate this issue, and as a result, has issued some potential fixes for those who come across this particular situation.Advertisement, article continues below
Sony has published a post on their community forums recently that explains what this issue is and what could be causing it. According to Sony, some of the problems which are associated with the blue light could possibly include no audio or video output to the TV, which would result in the console powering off. Sony recommends users experiencing this issue turn off their console completely by holding down its power button for seven seconds.
A loose hard drive could also cause issues with the PlayStation 4 powering on, so Sony has also recommended user make sure the drive on the console is properly seated.
Are you experiencing this issue? Did either of these suggestions help bring your PS4 back from the land of the blue light? Feel free to let us know in the comments section below.