If you own either the iPhone 6 or iPhone 6s and/or their Plus variants and have been experiencing unexpected shutdowns, then you might want to check and see which version of iOS 10 you are running. This is because if you haven’t updated to iOS 10.2.1 yet, it could explain these unexpected shutdowns which we imagine are pretty annoying.

iOS 10.2.1 was released last month but it seems that in a recent statement that Apple has provided to TechCrunch, it turns out that the update has also managed to address these shutdown issues. It does not seem to have fixed it completely, but Apple claims that it has seen a 70-80% reduction in terms of the problem on either model.

Apple also wanted users to know that these shutdowns are not a safety issue, so customers should not be alarmed if it happens. “It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an inconvenience and wanted to fix the issue as quickly as possible. If a customer has any issues with their device they can contact AppleCare.”

So like we said if you are experiencing these random and unexpected shutdowns, then you’ll want to upgrade to iOS 10.2.1 ASAP since it appears that this should address the problem for the majority of iPhone 6/6 Plus and iPhone 6s/6s Plus owners.

Filed in Apple >Cellphones. Read more about iOS, iOS 10, iphone 6 and iPhone 6s.

Key SpecsiPhone 6siPhone 6
Announced On2015/09/092014/09/09
Display Diagonal4.7" (11.94 cm)4.7" (11.94 cm)
Processor/Soc NameA9A8
Street Price (Approx)~ $649
Search low iPhone 6s price (Amazon)
~ $310
Search low iPhone 6 price (Amazon)
Max. Total Storage Capacity128 GB128 GB
Megapixels12 Megapixel8 Megapixel
Battery Capacity (mAh)1715 mAh1810 mAh
Complete product dataApple iPhone 6s Full specs and detailsApple iPhone 6 Full specs and details
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