Not too long ago, Apple was under fire from the Taiwanese government for not having a 7-day return policy for its App Store in compliance with the country’s Consumer Protection Act. It was reported that Apple decided to bend over and change its rules for the country. Well now it looks like the new App Store policy has officially been changed.
The new revised terms and conditions found in the policy are:
“You may cancel your purchase within seven (7) days from the date of delivery and iTunes will reimburse you for the amount paid, provided you inform iTunes that you have deleted all copies of the product. Upon cancellation you will no longer be licensed to use the product. This right cannot be waived.”
Folks in Taiwan who buy apps and aren’t satisfied with will now have the ability to return apps within seven days of its purchase. While it is a good idea to give consumers the power to return something unsatisfactory, seven days feels a bit too long, and we’ll probably start seeing a high rate of return for games. People can easily purchase a game, play it for a few days (finish it if they want to) and then get their money back. I guess we’ll just have to see how this plays out.
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