AT&T Starts Replacing Galaxy S4 Active Smartphones That Experienced Water Damage (Rumor)

When it was announced that the Samsung Galaxy S4 Active would be available via AT&T on June 21st for $200 a pop a couple of months ago, some folks might have seen that as a way to pick up a rugged device, although it was not considered to be 100% waterproof, it still did come with an IP67 certification that meant theoretically speaking, it ought to be able to be submerged in up to 3 feet of water, and for up to half an hour at any one time. The thing is, the AT&T warranty did not seem to offer any kind of protection against water damage.

That itself is a bummer, as some folks who picked up the Samsung Galaxy S4 Active from AT&T did not seem to have the rub of the green, since some users claimed that there were issues concerning the lack of its ruggedness as advertised. Strangely enough, AT&T does not cover the Galaxy S4 Active against water damage, never mind that the smartphone itself is said to be water resistant. An oversight by the legal eagles, perhaps? Well, it is nice to hear on the grapevine (via a leaked memo, specifically) that AT&T has agreed to make one-time swaps for those who have a Galaxy S4 Active, never mind that the Liquid Damage Indicator points to water damage. This is only applicable to those who purchased directly from AT&T though.

Edwin Kee
Categories: Cellphones
Tags: AT&T, Galaxy S4 Active, Samsung