According to a report from Bloomberg, it seems that over in Russia, several carriers and retailers have decided that they would stop buying Samsung’s smartphones. Apparently this is due to concerns over defective units and disagreements about repair guarantees. While defective units are to be expected every now and then, it seems that the percentage of Samsung is a bit too high for some.
The report claims that carriers PJSC MegaFon and VimpelCom Ltd. and retailers Euroset Holding NV and Svyaznoy have already stopped their purchases, with VimpelCom reportedly citing a 7% defective rate amongst their orders which is higher compared to other brands. Retailer Svyaznoy has estimated that overall Samsung’s sales in the country have dropped by as much as 25% in the recent month.
Of course there are other channels in which customers can purchase their Samsung devices if they so choose, but given that these carriers and retailers operate more than 11,000 stores combined, that’s 11,000 less locations that customers can purchase their devices from.