Apple Launches iPhone 6s Repair Program For Unexpected Shutdowns

If you own an iPhone 6s and you have experienced your phone suddenly shutting down for no reason, you’ll be realized to hear that Apple has since launched a repair program targeting iPhone 6s owners who are experiencing similar problems. This seems to affect units produced between September to October 2015, so if you got your phone around then, you’ll be covered.

According to Apple, “Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.” Customers who are affected have been asked to go to a retail store to get it addressed.

“If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device’s serial number checked to confirm eligibility for a battery replacement, free of charge.” However Apple also notes that should there be a problem with replacing the battery, such as a damaged display that could get in the way, users will have to get that repaired first (and for a fee) before proceeding.

For users who might have approached Apple before this program was launched and have since replaced their batteries, they can also get in touch with the Cupertino company to request for a refund.

Tyler Lee
Categories: Apple, Cellphones
Tags: iPhone, iPhone 6s