The rumor originated from a thread on Reddit in which an alleged email between a customer and Telus revealed that the customer’s order had been cancelled because production of the handset had been cancelled. It reads, “Google will be ceasing production of their Google Pixel line and we will not be receiving further inventory of this phone. Therefore we will not be able to fulfill your order for the selected product. We apologize on the behalf of TELUS and Google for this inconvenience.”
However like we said, Google has since refuted the rumors and their statement reads, “We’re really excited by the demand for the Pixel XL in Canada. Telus is currently out of stock of the Pixel XL. We’re working with our partners to restock inventory across our retail channels and we can confirm that production of the Pixel has not stopped.”
The unavailability of the Pixel from Telus was confirmed by the carrier themselves who told Android Central, “TELUS is currently out of stock of the Pixel XL. We’re working with Google to restock inventory across our retail channels as quickly as we can. Google has confirmed that production of the Pixel and the Pixel XL has not stopped. We are in the process of updating our retail channels to ensure our customers have the latest information about their Google Pixel orders.” So there you have it, if you were worried/concerned about the Pixel’s availability, know that it’s due to a lack of stock, and not cancellation of the handset’s production.