It has only been a few days since Sony started rolling out the latest major software update for the PlayStation 4. The PS4 system software version 4.50 brings a handful of new features for the console such as support for external hard drives and a Boost Mode for the PlayStation 4 Pro. However, it does appear to have some bugs as well. Some PlayStation 4 owners have reported that their consoles can’t connect to Wi-Fi once they have been updated to the new system software.
Countless reports have popped up online about recently updated PlayStation 4 consoles being unable to connect to a Wi-Fi network. Repeated attempts only bring up the “failed” notification when trying to establish a connection.
Some PlayStation 4 owners have also reported that their Wi-Fi passwords are being rejected as incorrect and the error code NW-31297-2 despite the fact that they know their Wi-Fi passwords to be true.
The obvious workaround to this problem is to hook up the console with an Ethernet cable for internet access while some have removed the password from their Wi-Fi networks in order to get the console to connect.
Sony hasn’t acknowledged this issue as yet but given the sheer number of reports that we’re seeing it may only be a matter of time before Sony says something about this bug.