While Samsung has managed to avoid the battery fiasco of the Galaxy Note 7 in the Galaxy Note 8, it seems that they might have a new problem on their hands. According to multiple reports from around the web (via SamMobile), it seems that there are some Note 8 owners who are finding out that their phones have essentially “died”.

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This seems to happen when their phones hit 0% charge, which is to say that these users let the batteries on their phones completely drain, but after they charge it it seems that the phones are now refusing to turn back on. Samsung has yet to officially acknowledge the problem, but some users are claiming that the company has been replacing the affected handsets when they are sent in.

It is unclear if this is a battery problem or something else entirely, but it has been speculated that it could be related to the Snapdragon chipset as most users affected are in the US which is the market in which the Snapdragon variant of the Note 8 has been released in. Alternatively it could be a software problem as some users claim that the phone shows the charging circle when plugged in, except that it refuses to charge.

At this point in time it is unclear how widespread this problem is so maybe it’s just a few units that are affected, but either way we’ll keep our eyes peeled for more information about a possible fix in the future. For those who are affected, we guess the only solution for now is to send your phone in for a possible replacement.

Filed in Cellphones. Read more about and .

6.3"
  • 2960x1440
  • Super AMOLED
  • 522 PPI
12 MP
  • f/1.7 Aperture
  • OIS
3300 mAh
  • Non-Removable
  • Wireless Charging
6GB RAM
  • Exynos 8895 or Snapdragon 835
  • MicroSD
Price
~$385 - Amazon
Weight
195 g
Launched in
2017-08-01
Storage (GB)
  • 64
  • 128
  • 256
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