Based on early reviews of the OnePlus 5, it seems that some users have encountered a problem with the phone in the form of a jelly scrolling effect, which basically means that when scrolling on the phone, it has a stuttering kind of effect and does not provide a particularly smooth experience.
OnePlus had previously issued a statement claiming that this wasn’t a defect and that it was “natural”, suggesting that maybe users just had to get used to it. However based on a tweet from the OnePlus Support account on Twitter, it seems that the company is now working on an update to address the problem.
Hi there! The concerned team is working on this. An update will be released to fix this. Let us know if you’ve any further queries. Thanks!
— OnePlus Support (@OnePlus_Support) June 30, 2017
It is an interesting turn of events given that the company’s previous statement seemed to suggest that they did not believe anything was wrong. We’re not sure what kind of update could fix the problem, especially given that a recent report from XDA theorized that the problem could stem from an upside down display.
In any case we guess we’ll just have to wait and see what happens, but in the meantime do check out our review of the OnePlus 5 for more information about the handset and decide whether or not this is the phone for you.