The idea behind features like CarPlay or Android Auto is to provide a better (and safer) way for users to interact with their mobile devices while driving. While we probably shouldn’t use our phones while driving, such features will make our lives easier as we can deal with notifications better, provide better navigation, music playback control, and so on.

However when the system itself starts to crash, that’s when it presents a problem especially while you’re driving, and this seems to be happening for Pixel 2 and Pixel 2 XL owners. According to multiple reports posted on Google’s Product Forums (via Android Police), it seems that a few users are reporting that Android Auto is randomly crashing while using it with the Pixel 2 and Pixel 2 XL handsets.

According to a description posted by user Tyler Stout, “I just got my Pixel 2 XL and had been using it to and from work (10ish minute drive) but went on a longer 2+ hour drive and was having issues. Android Auto will just close randomly and the only way to get it back up is to unplug and replug the phone into the car. This happens when using Google Play Music and also with Google Maps open. After it crashes it will sometimes crash again right after plugging it in and the interface popping up or sometimes it will take 15, 20, or 30 minutes.”

It doesn’t seem to be car specific as users are reporting this issue with different car brands and models. So far it doesn’t look like Google knows exactly what’s going on yet as they are requesting that users send in their bug reports so that they can investigate the issue. So if you are experiencing this issue yourself, then know that you’re not alone.

Filed in Cellphones. Read more about , and .