Some Galaxy S9 and Galaxy S9+ owners complained about call issues with their new Samsung flagships soon after they picked one up. The handsets did receive a firmware update last month which brought the security patch for the month of April 2018 but it didn’t bring a fix for these issues. The company has now rolled out a separate update for the Galaxy S9 and Galaxy S9+ which reportedly fixes the aforementioned call issues.
Many Galaxy S9 and Galaxy S9+ owners had reported that their handsets would mute the voice during a phone call for as much as 20 seconds randomly. Some also complained that they were experiencing unreasonable distortion during calls which made it very difficult to understand what the person at the other end was saying.
These issues ended up landing Samsung in hot water in Israel. A lawsuit has actually been filed by users in Israel who experienced this issue and weren’t happy that Samsung didn’t come out with a fix as soon as it should have.
Samsung is now rolling out a new software update for the Galaxy S9 and the Galaxy S9+. The changelog mentions that the update brings call stability improvements and those who had experienced the issues before are now reporting that this update does indeed take care of the problem.