Due to the trigger happy nature of children who might not fully appreciate or understand the value of money, chances are there have been many parents who were greeted by bill shock upon opening the bill of their credit cards. In fact too often have we heard stories of how kids have managed to rack up thousands of dollars in in-app purchases.
Now while Apple has since managed to settle with parents by refunding their purchases, Google is also looking to do the same as well. As part of the company’s $19 million settlement with the US FTC, Google has recently started to send out emails to users who might have been affected by the in-app purchases, thus offering them a refund the process.
According to the email sent out by Google, “We understand some parents might have been charged for in-app purchases made by young children who did not have permission to make those purchases. As a result, we’ve added tools to help parents avoid unauthorized in-app purchases by their young children. We are also offering refunds in certain cases in line with our agreement with the FTC.”
If you think that you’re one of those affected by the in-app purchases, you can try your luck asking Google for a refund. Customers will have until the 2nd of December 2015 to make their request.