PlayStation 4 owners have had to wait for a considerable amount of time for the HBO Go app to arrive. Earlier this week the official app was finally released for the PS4. Users are required to authenticate service with their cable provider before they can access content through the app. Unfortunately those who subscribe to Comcast will have to keep on waiting because the cable providing isn’t allowing its subscribers to access HBO Go on PlayStation 4.

HBO Go isn’t an over-the-top internet TV streaming service, the cable giant is working on one, but this isn’t it. In order to use HBO Go one must subscribe to a cable provider.

Gizmodo received a confirmation from Comcast over email that its subscribers don’t have access to HBO Go through PlayStation 4. This isn’t the first time Comcast has done this. When HBO Go arrived on the Amazon Fire TV it was the only cable provider that didn’t allow its subscribers to access the service.

Comcast said back then that it was negotiating the deal to get its subscribers access. No outcome of those negotiations has been announced up till now.

The only recourse Comcast subscribers have right now, who are looking to stream content using HBO Go, is to opt for Roku devices. Comcast doesn’t say when PS4, or Amazon Fire TV owners for that matter, will finally be able to access HBO Go.

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