As you might have heard, quite a few Nintendo Switch owners are experiencing some connectivity problems with their Joy-Con controllers. The problem seems to be mainly in the left controller which has been speculated due to its antenna design and placement. We’re not sure how widespread this problem is, but we have seen quite a few reports.

However it seems that as far as Nintendo is concerned, they don’t think that it is a particularly big issue. During an interview with TIME (via Engadget), Nintendo of America President Reggie Fils-Aime was quoted as saying, “All I can tell you is that we are aware of and have seen some of the reports. We’re asking consumers a lot of questions….we’ll look and see what the next steps are.

Nintendo’s PR then followed up with another statement that reads, “There are no widespread technical problems, and all issues are being handled promptly, including the reports regarding the left Joy-Con Bluetooth connection.” This basically sounds like the company is aware of the complaints, but don’t think it’s too big of a deal for them to issue a recall.

Basically what this means is that if you are experiencing issues with your Joy-Con, then either try the steps highlighted by Nintendo in their support documents, or send it back and hopefully get a replacement unit that might work better.

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