This led to quite a bit of outrage since it was clearly advertised that the handset would receive the update, and now it seems like Motorola is saying that it won’t. However the good news for Moto G4 Plus owners is that Motorola is claiming that this was a mistake, and that the phone would be eligible to receive the update (only the G4 Plus, the regular G4 doesn’t seem to be included).
According to the company, “It’s been brought to our attention that there were some errors in our marketing materials around Android O upgrades for Moto G4 Plus. This was an oversight on our part and we apologize for this miscommunication. It’s our general practice for the Moto G family to get one major OS upgrade per device, but it’s important to us we keep our promises, so in addition to the N upgrade it has already received, we will be upgrading Moto G4 Plus to Android O.”
However Motorola adds that because this was unplanned, it could arrive later than the other updates. “Because this is an unplanned upgrade, it will take some time to fit it into our upgrade schedule,” but we suppose better late than never.