Note that this doesn’t give non-subscribers one week of free access, but will only apply to users who have subscribed. It makes sense since the downtime means that you aren’t getting what you pay for, and a week of free access does seem pretty generous. According to Google, “We’re sorry about the unexpected YouTube TV interruption on October 16th. We love our TV as much as you do, and our goal is to make sure that you can access your events and shows — whenever and however you want.”
“To help make this right, we’d like to give you a week of free service. Please contact us via this form before Wednesday, October 24th at 11:59 PM PT, and we will credit your account.” All users have to do is head on over to Google’s support page and submit the email address they use for YouTube TV and they should be credited.
YouTube has yet to confirm or elaborate as to what might have caused the outage so it looks like we’ll never know, but hopefully whatever it was won’t happen again.
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