Even though it has been almost five months since Google released the Pixel 3 and Pixel 3 XL, the company’s mail-in repair center did not accept the new devices. This would make it difficult to get the device repaired from the company were it to get damaged. That finally changes today as the company’s mail-in repair center now accepts Pixel 3 and Pixel 3 XL.
Pixel 3 and Pixel 3 XL owners couldn’t use the services of Google’s mail-in repair center for their devices. They had to find a walk-in uBreakifix location instead which was handling official repairs for these devices.
You’ll still find that the Google repair center directs Pixel 3 and Pixel 3 XL owners to head to a walk-in location but the company has updated the support page to confirm that Pixel 3s can now be mailed-in straight to the company.
Google’s mail-in repair center is finally accepting the aforementioned handsets for repair work. The entire process can take up to ten days but will be a good option for those who don’t live near an authorized walk-in location.
A repair request can be initiated by entering an IMEI or serial number on the repair center website. This process is separate from handsets that have Preferred Care which provides members with a replacement device shipped overnight.