Updates are usually viewed as a good thing where they bring about improvements, new features, and also fix bugs. However, they have also been known to cause problems from time to time, where the application of an update might cause problems that the developer might not have picked up on.
That is the case with the Samsung Galaxy S10 and S10+ devices in which according to a variety of user reports, the latest update to the phone seems to have crippled some handsets. The reports are claiming that following the update, users are being prompted to enter a password to access their device.
This is despite the fact that some users did not even setup a password on their phones to begin with. So far, there doesn’t seem to be a fix for it and according to some users, they were advised by their carriers that the best course of action was to factory reset their phones. So far, this only seems to have affected Samsung Galaxy S10 handsets in the US, so it is unclear if other Galaxy S10 users around the world have run into similar problems.
At this time of writing, there doesn’t appear to be a fix yet, but hopefully Samsung is aware of the problem and are working on a new update that will address the issue. In the meantime, it really looks like the only way to get around it would be to factory reset, or boot your phone into Safe Mode and maybe see if you can roll back the update.