There have been countless reports of people being unable to update to Windows 8.1 from Windows 8.0 and Windows RT. Apparently there’s a glitch that prevents them from updating to the latest software. Microsoft has finally taken note of the problem and is working on a fix. In select markets it is currently testing a new automatic update which takes care of this issue and allows users stuck on Windows 8.0 and RT to update to Windows 8.1. Once testing is done Microsoft will roll it out to more markets around the globe.

A spokesperson for the company tells WinSuperSite this pilot program is just one of the ways Microsoft is experimenting to ensure that users have the benefit of “continuously improving Windows experience.” The program automatically updates Windows 8 and Windows RT machines for free to Windows 8.1 Update and Windows RT 8.1 Update.

The Windows 8.1 update was released through the Windows Store. Most of the users were easily able to download it and install it on their computers. A subset was left out as they faced problems when trying to install the update. There was no alternative to get Windows 8.1 so they were stuck on the old software.

This experiment that Microsoft is conducting is aimed at fixing the issue once and for all, and enabling the device to update to the latest software. Those who have been facing this issue can try Windows Update to see if this particular automatic update has been released in their market.

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