Now the good news is that one of the resellers has since responded. G2A has recently released a statement (via VG247) on their Facebook page which reads, “As some of you may already know, steps have been taken to remove games purchased indirectly from a publisher, via main marketplaces in the web. G2A.COM is not in any case responsible for any of these procedures.”
They also add that they will be looking at possible compensation to their customers who were affected by this. “However, we are well aware of this process and will do everything possible to compensate for that. For users who have made transactions without G2A Shield, we will check if the corresponding merchant was responsible for the withdrawal of the code. If so, these users will get a compensation. Any user who used G2A Shield affected by the current process will get either a new code for the game or the money back.”
For those unfamiliar, G2A Shield is basically a guarantee of sorts offered by the company. For an extra fee, users can protect themselves from invalid CD keys bought from a marketplace reseller. G2A also stated that they will be looking into this issue to prevent such incidents from happening in the future.