It seems that in order to prevent or better prepare for future disruptions if and when they might take place, a report from The Intercept revealed that the mall actually had a fake Facebook profile setup in which they allegedly use it to monitor activists on social network. To be fair the profile was said to have been created back in 2009, but recent activity saw the fake profile like pages like Black Lives Matter and also friended 817 other people, most of whom are reported to have ties to the local Minnesota political activism groups.
After the report was released, the Mall of America released a statement claiming that they do not track individuals on social media, but rather they are monitoring conversations that might end up proving to be a security concern so that they might better prepare themselves. Part of the statement reads, “The safety and security of our guests is the number one priority at Mall of America. To ensure that safety, our security teams use a careful combination of physical means, some of which our guests can see and many of which they cannot see, as well as digital means such as social media.”
As for the part about keeping track of conversations, the Mall of America said, “We do not follow individuals or groups based on political viewpoints however we do track conversations that may pose a security concern. These conversations may include unauthorized illegal protests, potential criminal activity or harmful acts on Mall of America property.”