Magenta users on the East Coast are facing troubles accessing the carrier’s 4G LTE network. Multiple reports have come in today from T-Mobile users that the East Coast is suffering from yet another LTE outage. Concentrated areas reportedly include New Jersey, Philadelphia, Virginia Beach and Washington D.C. It doesn’t seem to be as drastic as the recent North East outage but the overall region appears to only have limited LTE coverage on T-Mobile today.
One temporary fix that’s floating around online is to actually switch of LTE in the device’s settings and force it to use 3G only. It will bring the users down to the HSPA+ network until T-Mobile gets LTE up and running again. Granted it won’t offer the same speeds, but hey, at least you get a data connection.
According to one report received by TmoNews a Magenta user spoke to a T-Mobile customer care agent who actually said that this is a nationwide outage and that there’s no ETA as yet about when the LTE network will be back online.
The most recent reports coming in from Philadelphia suggest that T-Mobile’s 4G LTE network is gradually coming back online. No luck for users in other cities though.
Hopefully T-Mobile engineers will be able to fix this problem soon.