Usually when an update arrives on your phone, it asks if you want to install it. You might choose not to do it right now because you haven’t backed up your data yet, or maybe you’re too busy and want to attend to it later. Most of the time you have a choice. However recently that has not been the case for LG G4 owners on AT&T’s network.
According to several LG G4 owners who are using the phone on AT&T’s network, it seems that their phones are being updated without permission. Some of them are reporting that they are in mid-call when the update arrives thus causing the call to drop as the update begins installing itself right way without any warning.
One user wrote on Reddit, “My LG G4 just updated it’s software automatically, without any prompts or asking for confirmation. What gives? Anyone else see this?” AT&T has since confirmed that they are behind the update, so fret not if you thought that this was some kind of malware that was being installed on your phone.
However the carrier did not mention what the update is about. The update comes in at 25MB meaning that it is a very small update. Some have speculated that it could be for the AT&T address book, some claimed it is a quick fix to a bug, while others think it might have to do with Quick Charge 2.0, but either way like we said, it is not a malware so you can rest easy for now.