Microsoft released the new Windows 10 April 2018 Update a couple of days ago and since then many who installed this update have complained about device freezing and crashing when using Google Chrome. You can imagine that this presents a problem for many users as Google Chrome is the most widely used mobile browser out there. Microsoft has acknowledged the problem and has confirmed that it’s developing a fix for the Windows 10 Chrome freezing issue.
Microsoft has had to put up with several issues presented by the Windows 10 April 2018 Update. It actually had to delay the update’s release last month when some Blue Screen of Death issues popped up at the last moment. It’s now having to deal with Chrome freezing issues and there have also been reports of bugs in the “Hey Cortana” feature.
Many Chrome users had complained about device freezing and crashing issues after they installed the latest update. Microsoft has now confirmed that it’s aware of the issues which are causing Windows 10 devices to lock up when using Chrome. The company says that it’s trying to fix these issues by next week’s Patch Tuesday which is due May 8th.
It has offered a couple of workarounds in the meantime that those who are suffering these issues can use. If they’re using a laptop, they can try closing and opening the lid. If they’re on a desktop, they can simultaneously press the Windows logo key + Ctrl + Shift + B to wake the screen.
Tablet users can simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If the OS is still response it will sound a short beep and the screen will dim or blink as Windows attempts to refresh the screen.