It is unclear as to what could be causing the problem, but some users are claiming that this happened after they installed the CPU-Z app which monitors your device’s hardware. Others are claiming to be running into this issue when their phones are near wireless chargers, but some have suggested that disabling NFC could work as a temporary solution.
OnePlus has since confirmed the problem and in a statement made to Android Police, the company has promised that a fix would be arriving in the coming weeks. “We have received limited reports from users describing their encounter of the ‘phantom taps’ experience. Our team has worked hard to identify these cases, and we will release a firmware update in the upcoming weeks.”
It is unclear how widespread this problem is, but judging from OnePlus’ statement, it doesn’t seem to have affected too many users, but you should probably keep an eye out on it all the same.
Filed in OnePlus and OnePlus 7 Pro. Source: mobilesyrup. Read more about