The problem with sending your phone in for repair is that unless you have a spare phone lying around, you’re essentially without one of the main forms of communication for days, possibly weeks.
However, if you’re an iPhone user, there might be some good news. According to an internal memo obtained by MacRumors, it seems that Apple is planning to loan out its customers iPhone XR units for repairs that might take longer than usual. This is expected to kick off on the 4th of November and will be available in the US and other regions in the world where Apple operates.
According to the memo, how Apple determines if a customer is eligible for a loaner is if their iPhone must be mailed off to an Apple center for it to be serviced, only then will they be eligible for a loaner iPhone XR which they can use for free until their phone is given back to them.
As for how long users get to keep it, users will be able to use the loaner while their phone is still being repaired, and that it needs to be returned back to Apple no more than 14 days after the date that Apple notifies them that their iPhone is ready for collection.
Filed in . Read more about iPhone and Iphone Xr. Source: macrumors