Last week we reported that for some reason, Verizon users who owned the Moto G5 Plus were not able to make 911 calls if VoLTE was enabled. We’re not sure why this was happening, but unfortunately it was a problem plaguing the handset. However the good news is that it looks like Motorola has pushed out the update that fixes the problem.
If you do own the Moto G5 Plus from Verizon, then this is an update you won’t want to miss out on. According to Motorola, they are calling this a critical software patch and are urging customers to install the update immediately if possible. The update is estimated to take about 10 minutes to install so it shouldn’t really disrupt your day. As always you’ll want to make sure your phone is plugged into a charger to prevent it from dying halfway through the update which could cause an even bigger mess.
We’re not sure if the update has rolled out to everyone yet, but if you haven’t received the update yet not to worry as we’re sure that it will eventually find its way to you. Alternatively you could try to pull it manually by heading to your phone’s settings and then system updates to see if you can get it that way, otherwise we guess you’ll have no choice but to wait for it which probably won’t take so long.