Many Galaxy S8 owners have taken to Samsung’s official Community Forum to complain about a Galaxy S8 camera focus bug that continues to irk them. The bug prevents their device from focusing automatically when they want to take pictures using the native Camera app. It’s not just limited to the native app, users have also reported that the bug surfaces even when they’re using third-party social apps like Snapchat.
Even if autofocus isn’t working, users can expect to rely on manual focus but even that doesn’t work. The bug doesn’t care which mode the user is shooting in, apparently, it will continue to deliver blurry images.
You can see why this is going to give many users headaches. This isn’t the sort of behavior that one expects from a flagship device. Moreover, with photo and video playing an increasingly important role in the life of a modern smartphone user, you can imagine how they feel when their handset can’t even take pictures properly.
Samsung has acknowledged the Galaxy S8 camera focus bug and has listed some steps that users can take to troubleshoot the problem. The company hasn’t clarified, though, if this is just a software-based bug or if it’s hardware related.
Samsung also mentions that if these steps don’t fix the bug, users can send in their devices for repair. The terms of its standard one-year warranty will apply.