You might have heard that according to recent user reports, the iPhone X’s screen can become unresponsive when in cold weather. It is rather strange considering that this has never really been an issue (or at least a widely-reported one) for previous iPhones, but the good news is that this is not a hardware defect.
Apple has since released an update for iOS 11 which bumps it to iOS 11.1.2, and according to the changelog it seems that the update will fix the problem. It reads, “Fixes an issue where the iPhone X screen becomes temporarily unresponsive to touch after a rapid temperature drop”. Apple does not detail the reasons why this happens, but like we said the good news is that it appears that a software update will fix the problem, so customers can save themselves a trip to the store.
In addition to addressing the unresponsive screen due to cold weather, the update to iOS 11.1.2 will also address a problem where there is distortion when using the iPhone X to capture Live Photos or videos. This isn’t really a problem that we’ve heard about yet, but if you are noticing some distortions then hopefully this update will fix that.
The update for iOS 11.1.2 should already be live so if you haven’t updated your iPhone X, then you should probably do so.