Recently there was a report that found that based on MacBook Pros being sent in for repairs, Apple’s second-gen butterfly keyboard design was twice as likely to fail compared to the keyboards that older MacBook Pros used. This is not the first time we’ve heard people complain about the keyboards, and it probably won’t be the last.However it seems that at least one Apple customer wants Apple to do something about it, going to the point of launching a petition on Change.org (via Cult of Mac) and asking Apple to recall their 2016 MacBook Pros and later due to the keyboards. The petition was launched by Matthew Taylor who is an author and has been using Apple computers since 1981.
According to Taylor, “Apple, it’s time: recall every MacBook Pro released since Late 2016, and replace the keyboards on all of them with new, redesigned keyboards that just work. Because, these keyboards don’t work. Every one of Apple’s current-gen MacBook Pro models, 13″ and 15″, is sold with a keyboard that can become defective at any moment due to a design failure. The problems are widespread, consistent, and infuriating.”
He also quotes other users from various publications, all of whom have complained about the new keyboards. That being said, whether or not Apple will take this petition seriously remains to be seen. After all it does seem like a bit of an impossible task, but hopefully it will at least gain their attention and hopefully they’ll be able to do something about it.
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